McGuire on Media

Lessons American Journalists can learn from the Murdoch scandals

On Monday night I did this season’s first Must See Monday presentation at The Walter Cronkite School. I spoke on the lessons we can learn from Britain’s Murdoch scandals. There were 200-250 people present, largely Cronkite freshmen and first year grad students. The prepared text is below. Again I admit to occasional ad libs that are not here.

To say this has been a summer of discontent for Rupert Murdoch, News Corp and Britain is like saying it’s hot in Phoenix. Doesn’t cover it.

Scandal, Parliament hearings, Prime Minister under siege, Scotland Yard’s pristine image in tatters. It’s enough to ruin several good afternoon teas.

And yet, there’s a tendency to say that it is all so very British. Their strange legal system, their stratified press with all those steamy tabloids and a constantly embattled government, make it a distinctly British problem in many minds.

It is true that Murdoch has thrived in a place where the First Amendment does not reign supreme, but I am going to argue tonight that the Murdochian scandals hold important lessons for American media.

The first thing we need to do is agree on what we are talking about. I appreciate that not everyone made this case their summer entertainment like I did so I left a fine Chronology from The Week magazine on your chairs. I hope you had a chance to read it.

The following summary is based largely on that material with some opinion I could not resist. The facts and the expression of those facts are the Week’s. The smart-alec comments are mine

In a nutshell, The News of The World, Britain’s most popular Sunday tabloid with 2.6 million circulation was caught hacking into celebrity phones in 2006. Two News of the world employees were arrested and convicted of that phone hacking.

News Corp and Scotland Yard swore that was the extent of the corruption. It wasn’t. For years Murdoch’s papers curried favor with British government officials, arguably corrupted the police and continued hacking into the phones of celebrities, Royals and politicians.

Rupert Murdoch, his family and his executives enjoyed incredible access to the halls of British power.

Two great newspapers brought all this tumbling down. Britain’s Guardian has been an absolute pit bull on this story. In 2009 they reported that News of the World had hacked a large number of phones but also disclosed the parent company, News Corp, had spent $1.6 million to settle such cases.

The case against News Corp might have languished had the New York Times magazine not done a dramatic expose in September of 2010. That investigation propelled the story until it exploded July 4 of this year with the Guardian revelation that News of The World had hacked the phones of a 13-year-old girl named Milly Dowling after she had been kidnapped. The erased messages on Milly’s phone had, for a time led her parents to believe she was alive.

That disclosure blew the story into another dimension. Public outrage, Parliamentary hearings, governmental butt-covering and massive police embarrassment followed. And Murdoch and his family are in a load of legal, financial and ethical trouble–so much trouble News Corp may not survive in its present form.

Now let’s cut back to American Journalism. Any student who has taken my Media Ethics class knows that I believe the economic tsunami that has hit American media is changing ethical behavior. Fewer reporters, more focus on the bottom line no matter what it does to news, and the ubiquity of 24/7 news are creating enormous temptations for shortcuts and excess. Old-guard people, like me, are often accused of overreacting to these ethical transgressions. When we see them as a potentially slippery slope we are told we don’t understand where journalism is heading.

In fact, I think I do and I don’t like it one bloomin” bit!

I am going to discuss five remarkable lessons I think we can glean from the Murdoch scandal and I will talk about them in the context of American Journalism.

Celebrities are not human and have nothing akin to privacy

Bob Wooten of the NY Daily News, a paper seldom viewed as a paragon of journalistic virtue, called News of the World “a British tabloid that has titillated readers for years with tawdry sex, drug and celebrity scandals.”

The hacking of celebrity phones by News of The World is well documented. A BBC article says British police have a list of over 4,000 possible targets. BBC’s list of targets includes stars, politicians and sports figures. Yahoo. Com says Gwyneth Paltrow, Jude Law and George Michael are on that list. Law and actor Hugh Grant have been very vocal about suing.

This was a newspaper that became so obsessed with profiting from the personal peccadilloes and miseries of celebrities, politicians and Royals that they chose to violate the law. Why would that happen?

The answer is simple. Certain people are devalued as not really human. Editors came to believe that the lives of celebrities, politicians, sports celebrities and even Royals are without privacy because of their celebrity. I suspect new of The world editors used that slippery slope rationale that the public “OWNS” celebrities so all is fair. In fact I read many News of the World staffers decided knowing about these famous folks was always in the “public interest.(Kindle Single on the Guardian’s version of the entire affair is the source.)

At one point, the News of the World even got access to the medical records showing then Prime Minister Gordon Brown’s son had Cystic Fibrosis and they printed it! Why does anyone need to know anything beyond the fact that the boy is sick? They don’t, unless reporters and editors hold no regard for anything akin to privacy and assume that celebrities and politicians are not really human, “they’re different.”

That brings us to a very tricky point that my Ethics students have heard before: Readers own responsibility for rampant, inhuman, privacy invading celebrity coverage. It’s no accident News of the World was the most popular Sunday paper in Britain. Readers loved all that celebrity gossip and character assassination. Then they were shocked that News of the World was so insensitive as to hack the phone of Milly Dowling. British readers rose up in protest amid their unabashed shock.

C’mon readers, why on earth would that excess surprise you? When you start devaluing human beings just because they are celebrities it becomes very easy to slide down the slippery slope into the ethical muck.

In December of 2009 I complained that the voyeurism around the Tiger Woods case was unseemly and beyond human decency. A former ASU student and prominent local writer, Adam Kress, wrote this articulate comment:. “I agree with you completely on all the arguments about journalistic responsibility and ethics. Those are the standards that guide my career. But what you fail to realize is that this story is not about journalism, it’s about how information is dispersed in 2009 and beyond. The “story” is no longer owned and operated by the mainstream media, it’s owned by the people. The people have made their desires known, and like it or not, it’s not to wait for the AP report. The people do not have a right to know the Tiger story, but they furiously demand it.”

My strong admonition tonight is if we keep demanding to know intimate, invasive details about our celebrities do not be surprised when someone publishes those same intimate details about you!

The philosopher Kant told us ALL human beings are owed dignity. If the American press and public don’t recognize that pretty quickly, the British tabloid sewer is NOT far away.

Unseemly influencing of government

The modus operandi of the Murdochians has been cozy relationships with police and politicians unless and until they needed pushing around.

It’s been reported that Prime Minister Cameron had 26 meetings with top News Corp officials in 15 months. The head of Scotland Yard had 18 in about the same amount of time. In that same, simply remarkable piece on Daily Beast by a writer named Alex Massie, it is alleged the Prime Minister David Cameron was coerced by a Murdoch executive to hire Andy Coulson for a press liaison job because a BBC candidate was not acceptable to News Corp.

Someone will certainly write a book about the unseemly relationships between the Murdoch empire and the Metropolitan Police, or Scotland Yard, but it appears News of the World repeatedly paid off policeman, News Corp showered top police officials with gifts. If you’re not suspicious News Corp  influenced police to downplay the first investigation into phone hacking, you’re a saintly, trusting soul.

The Murdoch tabloids had another shameless way to influence politicians. Bully the hell out of them! The New York Times published a shocking tale of how a Parliament member named Claire Short was horribly bullied when she had the temerity to suggest nude photos of women on page 3 of one of Murdoch’s tabloids was inappropriate. She was subjected to ridicule and name-calling and even a public demonstration that would make a 5th grade bully recoil in horror.

The Times story goes on to say, “It is the fear of incidents like this, along with political necessity, that has long underpinned the uneasy collusion between British politicians and even the lowest-end tabloids here.”

The Times adds, “However much they might deplore tabloid methods and articles…… politicians have often been afraid to say so publicly, for fear of losing the papers’ support or finding themselves the target of their wrath.”

News of the World and the Sun violated ethical standards like a careening drunkard. Unwarranted bribes and payments to police, collusion with government leaders, and malicious use of press power to intimidate political power in addition to the underlying crime of hacking all make News Corp something other than a responsible journalism organization.

A core value of journalism is that news organizations must be Independent. They must be monitors of government not participants. They must hold the powerful accountable to the public not make power accountable to their own personal business machinations. They must not create obvious institutional conflicts of interest.

The press cannot mingle its mission with police and government.

That’s one of the reasons the decline in reportorial resources in American Journalism is so damned dangerous. Increasingly the American press relies on police and government sources for information without challenge.

Some people decry the adversarial relationship between the press and government. Even I once wondered if we sometimes took the adversarial thing too far. Not anymore. The news culture is such now that the only way we can protect the public and keep ourselves out of hopeless conflict is to realize police and government are not our friends!

Buying news

There are very specific accounts of News of the world buying information about the Royal Family and even an account of a reporter trying to buy a confidential directory of Royal family phone numbers.

According to the Guardian police, officers were paid for news and information. It should be obvious by now that News of the World and News Corp knew few ethical boundaries but this issue is especially interesting because buying news has been in the forefront this summer in the United States.

Adweek wrote this recently. “ABC had come under fire amid recent revelations that it was habitually compensating its sources by way of large “licensing fees”—cash payments ostensibly for the use of proprietary photo and video material in its news segments. The network’s news division paid Casey Anthony $200,000 for the use of photos in a story it ran in 2008.”

Several other news outlets have been accused of using these same “licensing fees” to buy news.

There are many people who ask “what’s so wrong with paying for news.” Truth is the problem. Journalists first commitment must be to the truth. If I start putting a bounty on news and information I may buy “marketable falsehoods.” Further problem, especially in a case like the Casey Anthony case is I am often buying a one-sided, self-aggrandizing version of the story that again distances us from truth.

Buying news is fiddling with reality and any time the press fiddles with reality, journalistic values are likely to be violated.

Creating a culture of wrongdoing while maintaining innocence.

One of the incredibly fascinating things about the Murdoch case is the constant protestations of innocence from top executives like Rebekah Wade Brooks, Les Hinton, James Murdoch and even Rupert Murdoch.

I think it stretches credulity to think Brooks didn’t know about the phone hacking but the other three may be telling the truth, kind of.

I want to read a fascinating excerpt from another great story in The Guardian.

“Over the two years since the phone-hacking affair reignited, the consistent response to victims of the illegal practice, and to the journalists, lawyers and politicians who caused trouble, has been to browbeat and threaten them.

The ethic of News International is built around the fear of the newsroom, about which former News of the World reporter and whistleblower Sean Hoare gave pathetic testament to Panorama before he died in his home last week. The bullying by Andy Coulson of a sports reporter named Matt Driscoll, and the menacing visits to his home by his employers after he suffered a mental collapse, led to a reported award of £800,000.

NI executives treat outsiders as badly as they do their own, but the essential point is that lawful and unlawful investigative techniques were adapted to become the company’s chief means of enforcement.”

I urge everyone to seek out this story on the Guardian web site by Henry Porter of The Observer, headlined “Phone hacking scandal has exposed a culture of bullying and intimidation at News International” It will curdle your breakfast milk and it should make it obvious why the Murdochians are being disingenuous at best, and lying at worst when they say they were oblivious to the wrong-doing.

You see culture begets action. If I say I deplore dishonesty but I give big rewards like A’s to plagiarizers and fabricators what will happen? Of course, I will create countless plagiarizers and fabricators. People will watch my actions and not listen to my words.

In the same way at the News of The World, the people who broke big stories seemed to be high-paid stars and everyone knew they got those stories by hacking phones so a culture of phone-hacking would inevitably follow.

That’s why it doesn’t matter a whit if top Murdochian executives knew each individual illegal act their subordinates were committing. It is obvious to all but my five-year-old grandson’s kindergarten class, that the constant brow-beating of staff for salacious scoops by News of the World editors created a culture of wrong-doing.

Just to put a fine point on “should have known,” let’s consider this. Editors Coulson and Brooks claim they didn’t know hacking was going on and yet they were taking credit for big scoops. Any editor who approves controversial scoops and doesn’t know their source is either an abject idiot or lying through their teeth. None of these people seem to be idiots.

I pray to God the American application of this issue is obvious to every Publisher,CEO and editor of American media corporations who continually slash resources at the same time they demand news staffs do more with less.

You just watch the protestations of innocence by executives when ethical shortcuts caused by unbending pressure for more and better stories make scandalous headlines. The executives will point fingers at reporters and editors but all should know the fault will be with the leaders who are creating pressurized newsroom cultures.

Newspapers with courage triumph

For all the scandal, for all the ethical transgressions by Murdoch’s newspaper, for all the abuse of the press privilege, let’s not miss one crucial fact in this story.

Courageous, relentless and principled newspaper coverage exposed this scandal.

If there was such a thing as an International Pulitzer Prize The Guardian would win it. I’d love to see that happen!

The British scandal, like so many scandals before shows public officials, police and corporate moguls will often deny, lie, cover-up, bully, and isolate the courageous newspapers and whistleblowers who stand up to them.

Despite police agencies and Murdoch money creating a whitewash of the first investigation after the first newsbreaks in 2005, The Guardian stayed attentive to the story. Even in the face of brutal lies and possibly defaming statements from News International executives and police, the Guardian hung tough.

Finally in July of 2009, a Guardian story by Nick Davies said James Murdoch had paid more than a million pounds to settle a legal action in an effort to keep criminal activity at the company under wraps.

That story by a determined investigative reporter blew the Murdoch story apart, again kind of. Scotland Yard again said there was nothing new and tried to ignore the investigation. Only determined reporting and a remarkable decision by Alan Rusbridger, the editor of the Guardian kept the story gasping for air.

Rusbridger and Davies went to the New York Times and tried to sell the story to them. The Times did not rush and seemingly reported very carefully. In September of 2010, the Times Sunday magazine did a strong story that didn’t change much in the British investigation but encouraged other news outlets to join the fray. Our own Dan Gillmor of Cronkite told me, “that story kept the case alive.”

And then Nick Davies revealed the New of The World had hacked into Milly Dowling’s phone. Rusbridger said this in his Amazon Kindle recounting of the Guardian’s role in the story: “Rarely has a single story had such a volcanic effect. Suddenly you couldn’t keep the politicians, journalists, police officers and regulators off the TV screens.”

I don’t know about you but hearing that tale makes me want to stand up and salute the power of a courageous, relentless, duty-bound press.

There are scores of issues resulting from the Murdoch scandal that should trigger hours of ethical debate. We need to have that debate in America before we have our own corrupting scandal.

But the bottom line for me, the cause for exultant celebration, is that the press still works.

If Murdoch’s empire comes tumbling down it will be because of one courageous, diligent British newspaper with a nudge from America’s most important newspaper.

Long live great journalism.

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Engaging students in journalism classes

On Wednesday I was asked by the Cronkite School to give a presentation to our annual faculty retreat on student engagement in journalism classes. These are my prepared remarks though I admit to some ad libs that do not appear. I do not view myself as an expert but this is how I approach engagement.

Basic principles

  • Engagement is not easy or natural—We’re dealing with students with unformed frontal lobes, not to mention facing lots of pressures from work to alcohol to drugs to family pressures in this tough economy and the dreaded “coupling” issues. That’s a lot of things on their minds and all those are your competition.
  • It must be expected/demanded– I am convinced engagement only comes if you expect it and demand it. From my first day I espouse the theory that the class will be more fun and a far better learning experience if we are all engaged. In no uncertain terms I make it clear I will enforce attention and ban obvious distractions.
  • It’s a two-way obligation–While I have no trouble demanding engagement, I also believe that it’s a two-way street. In order to get engaged students I have to be at the top of my own game. I need to be well-prepared, clear, conscious of what works in terms of engagement and committed to giving the best of me I can offer.
  • Engagement is the Holy Grail. All teaching follows from it—Talking to myself is not my idea of fun. The reason I teach is to touch young lives by making them think in ways they’ve never thought before. That requires me to have their hearts and souls committed to learning. I think that’s what I get paid for above all else.

My approach

  • Know and respect the students and their interests— There are 8 million stories in the Naked City and 1,300 great ones at Cronkite. All our students have fascinating interests, traits and backgrounds that will intrigue you. I do three things to get at those. I ask them on the first day of class to tell me something that will make me remember them. They usually provide me with lunch conversation for weeks. Secondly, as I teach I am constantly asking questions to see if any students have a particular relationship to a subject we are discussing such as SEO or intermediaries. Finally, I get to class 10-15 minutes early and listen to the gossip. Invaluable!
  • Wherever possible, link those interests to what you do. Knowing about my students is not enough. I have to use that knowledge to make my material more relevant and interesting. A few semesters back I had a student in my business and future class who was a music technician of considerable skill. He was collaborating for free with some major bands to enhance his personal brand. As such, he had some very interesting ideas about copyright. A student, originally only marginally interested in the class material, became a centerpiece of the class because I was able to incorporate his interests in to the class material
  • Understand where the students are in their lives and respect them for it—Most of our students are incredibly anxious about their futures. Contemplating the business and future of journalism is a far more trying experience for them that it is for a 60 year-old tenured professor. It is my obligation to meet them where they live. I can’t be disconnected from their reality. Some of my colleagues ask me why I keep changing my syllabus. The answer is simple, The world they are going to work in keeps changing so I have to change to keep the class relevant and engaging.
  • Read the class constantly. Be willing to trash your plan and go with what works.– I am always sensitive to what’s working and what’s not. Sometimes I will change directions in the middle of a class session and eliminate stuff that is boring the hell out of students. My basic rule is don’t talk more than 8 minutes without seeking discussion and input but if that material is putting people to sleep I move to another area..
  • Histrionics have their place—I have often said that if it will guarantee engagement I will wear a pink tutu and dance. I haven’t had to do that, but my infamous shouts of touchdown and weird “McGuirisms” are all designed to keep people awake and engaged. Just like producing a newscast or a newspaper you want surprises, rewards and “holy bleep Mabels” to retain audience.
  • Be passionate: If you don’t care, they won’t either—Passion will overcome a lot of engagement sins. Journalism and passion should go together. I believe totally and completely in what I did in the newsroom and I want students to see that. I want them to catch that same passion.
  • Teach critical thinking and values as much as stuff—Students find much of life, business and journalism to be mysterious. They are going to forget a lot of the stuff we teach them. They are not going to forget ideas about life or how to organize a cogent argument. The more relevancy we provide the more engagement we will get.

My biggest engagement challenges

The Hijackers—In a class that encourages participation you are always going to get a few “hijackers” that dominate the conversation. I admit to “hijacking” tendencies of my own so you’d think I’d be very sensitive to it, and yet I am not always. These dominators will ruin engagement in a heartbeat so you must stop them early. The right way to deal with them is before class in a private aside. The wrong way to deal with them is to engage them in class. Unfortunately, I have done both.

The quiet, inscrutable ones—The quiet students in your class are either very bright observers who are learning in their own way or they are disengaged slackers. I have not figured out ways to distinguish them. Sensitivity and finding their interest points are my only tools.

A class is a journey and where you end is what matters—The semester is long and bumpy. You try some things and they don’t work and you go back at it with more creativity. There have been semesters when I have called a time-out midway through a class and started over in the next class. Usually by the end of a class you have a rhythm of engagement that works.

You can’t please all the people all the time—Your act is simply not going to resonate with everyone. Some people will simply not engage for one reason or another. Move on. Make sure they don’t infect other people but do not spend 80 percent of your resource on the 5 percent who don’t want to play. That’s a crucial management lesson it took me years to learn, but it also applies to teaching.

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Message to high school J-students:Storytelling needs to survive the media tumult

The following speech will be delivered at 7 pm. Thursday, April 28, 2011  to teachers and award-winning students of the Arizona Interscholastic Press Association. 

 

Congratulations to all the award winners and to their teachers.

In some ways it’s a ludicrous for me to be speaking to you tonight.

You students represent tomorrow. My career represents yesterday.

Just how different yesterday is from tomorrow was brought home to me this past weekend when I was reading a new book by Steve Rosenbaum called Curation Nation. Rosenbaum says we are on the verge of a data tsunami. He quotes Google CEO Eric Schmidt as saying, “between the dawn of civilization and 2003 there were just 5 exabytes of information created. That much information is now created every two days!”

Think about that, we now create in two days what it once took thousands of years to create!

You are going to be literally swimming in information, or perhaps more precisely, drowning in it. The demands placed on you, the journalist, are going to be unlike anything I ever experienced and unlike anything my peers can imagine.

There are a lot of so-called experts who are incredibly anxious to tell you what your journalistic careers could and should look like in 15 years. Frankly, they are charlatans playing an alluring game of three-card Monte.

The only thing anyone can effectively predict about technology, information and journalism is limitless possibilities.

Your mobile device may be your television, your newspaper and your college textbook all in one. Literally anyone could be a content creator. Informational jewels and junk could be indiscernible.

In my Business and Future of Journalism class I explore all the phenomena that are going to shape your media lives. They include the loss of corporate control, the rise of consumer control, and the amazing shift from media scarcity to media abundance. I tell my students we are in a Schumpeterian Moment. That means the old world is being destroyed and a new one is being created. And we’re caught in the middle of that.

All of those are important issues for future journalists to contemplate, but this week I have been more of a romantic than a pragmatist. When I make speeches like this I usually take a stab at predicting what the future is going to look like. Tonight, I am going to hope rather than predict.

My romanticism was rekindled Sunday morning as I sipped my latte at our favorite breakfast place. As I enjoyed an Arizona Easter morning outdoors, I was mesmerized by every word of a two story package in the Arizona Republic on Gabby Giffords and her husband Astronaut Mark Kelly.

The stories, beautifully crafted by Jaimee Rose with help from Shaun McKinnon and others, took me back 45 to 50 years ago when I’d lay out the Sunday Detroit Free Press on my living room floor and devour the long Sunday pieces for which the Free Press was famous.

Obviously the subjects and the authors of those stories have faded into my dusty memory. I do remember my sense of total engagement as a 15 and 16 year-old kid. I was fascinated by the true tales told by pure craftspeople. These were writers given enough time and space, and enough creative freedom to produce tales that informed, entertained and evoked deep emotion. The writers created a narrative that invited me to invest my time and emotional energy.

That’s exactly what Jaimee Rose and her compatriots did in those stories about Gabby Giffords and Mark Kelly last Sunday. I think there are three distinct things Rose and her co-writers can teach you students about how to create great stories that are worth reading from beginning to end.

1. Reporting, reporting, reporting. Details are what bring a story to life, but young writers often wonder where does all that detail come from? It comes from digging, asking and listening. It comes from a willingness to be surprised. It comes from keen observation.

When Rose writes that Giffords “pushes a grocery cart up and down the hospital halls as therapy,” we can all imagine that in our minds. And when she writes, “The halls are all florescent lighting and linoleum. In the garden out front, hot-pink roses keep company with boxwood hedges and a bronze sculpture of Prometheus Unbound,” we feel like the reporter has taken us with her to Houston.

No detail should be disregarded. You never know where it might fit. Be persistent. Writers like Rose and McKinnon are painting a picture and they needed to appreciate all the nuances to paint that picture.

2. You must capture feelings, not just events, to create authenticity. An event writer would say: Giffords speaks in one or two word sentences. Rose told us in a quote from her doctor that when Giffords has trouble expressing herself, “She’ll sigh out of exasperation.” I heard and felt that sigh.

In Sunday’s piece, Rose and McKinnon tell us how Giffords found out about the Jan 8 shooting and the associated deaths. “It was from a Times story they were reading together that Giffords first learned that six people died in the shooting that wounded her. Kelly tried to skip a couple of lines in a story, but Giffords, following along, caught him. When she realized the truth she began to cry.”

“She began to cry” are simple and clear words, yet in the context of explaining events, they give authenticity to a great story. Don’t just ask people to describe events. Ask them how the event made them feel. Ask them what they did during the event.

3. Great storytelling must evoke emotion. It may be humor, it may be empathy and it may be anger. The reader has to feel a well-told tale in his heart and soul. I felt terrifically edified by the Giffords pieces, but I also felt a share of Giffords’ and Kelly’s struggle. I see their mountains, and I now have an investment in seeing them climb them.

In fiction, we call that caring about the characters. Great storytelling always makes you feel deeply about well-drawn characters. Rose and McKinnon painted clear pictures of Giffords and Kelly and some of the side characters like Nurse Poteet.

There is a secret about evoking emotion. You have to be a feeling, sensitive being yourself. Caustic cynicism may be fine for covering a fire or the legislature but when you are telling great stories you need to turn on the “feelings’ radar and be comfortable in your own skin. Arms-length story-telling is usually pretty obvious and pretty ineffective.

Great story-telling always has a grand story arc. Sometimes, it’s jealousy. Sometimes it’s hate. For me, there were two grand story arcs in the Giffords and Kelly stories–love and perseverance.

A great tale well-told is like a homily, full of meaning and lessons.

Please notice I have not mentioned the words newspaper, computer, book or magazine in this discussion of what makes great story-telling.

Beautiful story-telling must survive no matter the medium.

I applaud the work of my friend and Cronkite colleagues Len Downie and Rick Rodriquez who have done so much to advocate for the preservation of accountability reporting, investigative journalism and in-depth reporting. And, another friend and colleague Dan Gillmor’s advocacy for citizen journalism is a serious and valuable endeavor. Beautiful storytelling also needs an advocate.

As I said when I began, nobody knows where journalism is going. I do know you and your teachers are going to have more to say about that future than I will.

That’s why I urge you to go home and read last Sunday’s pair of Republic stories. Read novels. Read non-fiction books that tell stories. One suggestion is a funny narrative about a deadly serious subject, the Afghan war in Kim Barker’s book The Taliban Shuffle. Seek out great stories. Analyze them. Try to emulate them.

No matter where technology takes media and society we are always going to require the nourishment of well-told stories. They make us a richer society, more appreciative of relationships, emotions and personal well-being.

My hope tonight is two-fold.

I hope all of those with power in all sorts of journalism businesses protect, nurture and enable great story telling. I pray that they don’t get so consumed with birthers, Sheens and the latest nasty mean-spirited political charge that they forget the life-giving force of great story-telling.

My final hope is for you young people. I hope, I ask, I plead that you read great stories and you applaud great stories and that you write great stories that make your world a better place

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Brian Storm is a journalism original

Yesterday I spent two hours listening to a journalism original. Brian Storm is a colorful character with colorful language and an inspiring obsession with storytelling.

Storm, the mind behind the MediaStorm enterprise is the kind of entrepreneur every journalist needs to study. Frustrated with corporate journalism and software development Storm re-launched MediaStorm in 2005 to create what Storm calls cinematic narratives. Spend some quality time looking at some of his work and you start to understand his immense talent and you get a taste of his dedication.

Storm is a visiting professor at the Walter Cronkite School this semester. He’s spent three weeks here at various times. Today he met with faculty for a far-ranging conversation which flowed smoothly from his specific story telling techniques to his multi-pronged business model.

Storm is confident and brash but more than a little self-deprecating. He doesn’t seem to think what he does is real big deal. It is. His ability to take apart multi-media storytelling and explain the hundreds of nuances he builds into each piece is mesmerizing.  If you ever get a chance to listen to this dude it will reinforce your belief in craft. His sarcastic wit and salty language makes a newsroom veteran feel right at home.

I could never do justice to his animated analysis of what he does as a storyteller with audio, video, still photos and text, but a few snippets of his thinking might be illuminating.

He’s looking for “universal stories.”  He says those are not perishable. They’ll hold up over time and they are about big ideas like love, death and struggle. He called one story “your typical don’t judge a book by its cover story.”

Storm has plenty to do but he could easily teach teaching. His careful dissection of his work makes you smile, muse and pulls you up short. He talks about the art of mixing photos and video, discusses “frozen moments” and advocates for highlighting body language in video. “Video is important because 80% of communication is body language.” I got the warm fuzzies listening to a guy who has thought so deeply about his craft.

His journalistic philosophy is “shoot everything and we’ll figure it out in post-production.” He’s been teaching our students the importance of music as a narrative element  and telling them they must have a reason for an edit– they can’t just make an edit without a good rationale.

I could go on an on about his observations about technique but, as he says, there is a limit to how much people want to see the sausage being made.  Storm’s sausage is particularly brilliant.

Storm’s discussion of his business is just as riveting.  I love the term John Thornton of the Texas Tribune has apparently coined: “revenue promiscuity.”  Storm told me he wasn’t familiar with the term, but from what I heard he is an avid practitioner.

While Storm says sincerely, money is not his motivator, he understands that without money he can’t do the kind of storytelling that matters so deeply to him. So he has developed five streams of revenue. His publication business which is comprised of the 28 major pieces he and his team have produced; a syndication business; he produces work for corporate clients from Starbucks to Discovery Channel and AARP; Storm and his crew are also in the training business; and they are in the process of developing a software product that made the Cronkite faculty eyes pop. 

I admire Brian Storm’s talent. I love his irreverence. I think his entrepreneurialism is a model for frustrated journalists. Above all though, Brian Storm’s dedication to journalistic and multimedia storytelling is a pleasant comfort that the future holds great things.

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National Center for Disability Journalism gives me a chance to do some things differently

After a personal 62-year journey, it was a paraplegic woman named Jennifer Longdon who finally made me take my disability responsibilities seriously.

Jennifer’s story is a tough one to read and if you follow her twitter account @jenniferlongdon, it hasn’t gotten any easier in recent weeks. That twitter feed for the last three months is as mesmerizing as any novel I’ve ever read. It was a Jennifer tweet, or a series of tweets, that made me sad, angry and responsible in a blinding flash.

Let’s back up.

I was 42 or so before I finally checked the box on the form that designated me as dealing with some sort of disability. I had spent the first years of my life denying that my Arthrogriposis Multicongenita made me any different from anyone else.

I learned to walk at 18 months in plaster of Paris casts. I had 13 surgeries before I was 16 years old. My right arm is mostly decorative. I have walked with a profound limp all my life. Yet, the words handicapped or disabled were never acceptable to me.

I wasn’t in a wheelchair. I was mobile. I could play flag football, albeit badly. I didn’t work construction but I could do any job that required me to think.

I spent much of my adolescence trying to prove to everyone I was normal. I damn near killed myself with reckless behavior trying to prove I was just like everybody else.

Even as my body began to break down with age and too much weight, I resisted handicapped parking decals and any other admission of personal frailty until I was past 50. Through that decade, arthritis ate away at my ankles until I decided something had to be done. I detailed in a blog post in October my decision to have an ankle joint fusion, the difficulties that followed, and the knee stroller and electric cart that were required.

That experience made me far more sensitive to the way the American Disability Act falls far short of solving the problem. Still, I wasn’t quite sure I wanted to do much to get involved in helping the disabled and journalists covering disability issues.

Then the Jennifer Longdon tweets slammed me over the head.

Jennifer participated in Ignite Phoenix. This link explains the program well, but this video of Jennifer’s performance explains it even better. If you watch it your tears and laughter are going to get mixed up into one dramatic and confused mess. It is brilliant.

  

The tweet that changed my attitude forever followed that presentation. It read like this:

“Lack of wheelchair access @ #ignitephx after party like being stood up 4 prom. Broke my heart. Truly. Please patronize iruna for kindess 2 me”

This tweet followed:”wish I could be there to see. Heartbroken that after party is not wheelchair accessible.”

I was at home following this on Twitter. I was beside myself with anger and frustration. This woman had invested her entire being in this event and she could not celebrate at the after party because it wasn’t wheelchair accessible.

I was clearly more angry than Jennifer. A day or two later she tweeted this:”Wanna say LOUD AND CLEAR, that I am grateful to every member of the #ingitephx team for a WOW experience. Glitches happen, you were great.” I was blown away by her graciousness but just as blown away that our society does not have a place for all of us.

That is when I accepted Kristin Gilger’s 15 month-old invitation to join the National Center for Disability Journalism. That center moved to the Cronkite School in 2009 and Kristin immediately asked me to join the board.  I  demurred for months.

I had still struggled with whether I was “handicapped enough.” I didn’t really feel called to help the center educate journalists on disabilities and journalism.

Jennifer Longdon’s rebuff at that after party changed that. I warned Kristin that while I accepted her invitation to join the board I was now a “born again” on disabilities and on the need to enlighten society on the challenges disabled folks face.

I am convinced most people believe the American Disabilities Act fixed everything. It did not. Sure, the sidewalk curbs are gone and public pedestrian access is improved, but people in wheelchairs still must climb mountains of challenges every day.

This I believe: Journalism changes minds and it changes society.

The National Center for Disability Journalism can enlighten and educate journalists that the ADA has not addressed all of the challenges disabled people face.

Thanks to the courage of Jennifer Longdon I finally have confidence I can be an effective part of that process. 

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"After Cronkite" addresses a genuine problem graduating students face

About 15 months ago, a Spring 2009 Cronkite School graduate named Alyssa Aalmo dropped by my office to say hello. She had been out in the work world for about six months. Alyssa looked at me plaintively and said "Tim we need more help negotiating the real world! This has been horrible." 

She had my my complete attention! As we talked, the public relations graduate spoke of what a rude awakening she’d had trying to get a job. She said she felt academically prepared, but "real life" snuck up on her. She told me that many of her contemporaries felt the same way.

Alyssa walked out my door but not out of my memory.  As I talked to students past and present I picked up more of the same vibe. Students felt unprepared to find a job, settle into an "adult" life and navigate the work place.

As I shared my findings with colleagues locally and nationally I found a curious split reaction. Some were sympathetic with the students’ plight and talked about how difficult this new world is to survive. But others scoffed.  Nobody had worried about her own entry into the workplace. The clear implication was this is a coddled generation.

I really didn’t care about that discussion. The world our students must contend with is so incredibly different than the one I faced in 1971, comparisons are silly. Complexity and competition has increased exponentially in those 40 years, but I have to admit I could have used more help in finding an initial landing place. Those first 30 rejection letters are fun to joke about now, but they hurt like hell then.

Late last summer I decided the Cronkite School owed our graduates more than just a great education. I sat down at my computer and created a draft of a program to help students land and keep a job and to adjust to "life after Cronkite." That draft is very similar to the final plan we adopted for this semester.

Dean Chris Callahan and Associate Dean Kristin Gilger loved the idea. They both shot back memos that said "let’s do this, it’s a wonderful idea."

That’s where things got sticky as they often do with great ideas. Sloth became a factor for me. I made it clear I did not want to "own and produce" the idea.  Chris and Kristin were fully engaged through the summer and fall with the ACEJMC Accreditation self-study. The idea languished, but there was always one dedicated supporter for the idea-Alyssa Aalmo. She knew her suggestion to me was a good one. She knew that she didn’t want future students to struggle the same way she did. So, she kept politely jabbing me with emails and then she started in on Kristin.

In late November with the self-study mostly out of the way Kristin "owned" the project. With help from our program staff of Kelli Solomkin and Katie Burke, Kristin brought the concept to life.

On Friday Feb. 4 the first session kicked off with a series of brown bag no-credit lunches. That first session was entitled "Know Thyself! Now Tell Others." It was aimed at helping students determine who they are, what they want to do and how they tell the world.

Other sessions, with several different moderators, explained the current business environment and advised students how they can fit in, addressed resume writing, networking and how to survive the interview. Another session discussed the wisdom of waiting for the perfect job versus settling for something less than that. My favorite session is titled “You Mean Mom’s not Going to Do That for Me Anymore?” The clear answer is, no she’s not. That means students  need to know something about health and car insurance, budgets, savings, credit, how to set up residency in another state and how to figure out living arrangements.

The attendance has been less than we hoped, right around a dozen students for each session. Clearly our biggest problem is Friday. Cronkite, like most journalism schools, is pretty empty on Friday. We will consider moving the brownbag lunches to another day next year.

We have three sessions left. (The remaining schedule can be found here.) But I have promised students Friday April 8 is going to be the show-stopper session of the entire program. That’s because Alyssa Aalmo will appear. She is going to wow students. I know because she wowed me.

Alyssa is prepared to convey some tough truths to students about their internships, professors versus bosses, the importance of workplace language and scores of other issues. Her lessons from her first year in the workplace would shame a lot of managers.   

Journalism education is struggling for definition these days. I am personally convinced the Cronkite education is without peer. I am also convinced it is not enough. As educators and professional survivors, I think we have an ethical duty to equip our students for the workplace in ways classes just can’t do.

At 12:30 p.m. Friday we will continue to do our part, but we could never have done it without the persistence of Alyssa Aalmo and the organizational skills of Associate Dean Kristin Gilger, Kelli Solomkin and Katie Burke.

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ASNE is not what it used to be and it’s time to blow it up

Exactly 10 years ago today (April 6, 2001) some 600 or 700 hundred of my closest friends in the newspaper business sang “Happy Birthday” to my then 22-year-old son Jason. Jason has Down syndrome. It was a moment neither of us will ever forget. He talked about it this past weekend when we discussed his birthday.

The mysterious gods of ASNE had deemed that my induction as ASNE President should precisely collide with Jason’s birthday. With some wariness when I had the podium, I asked the assembled editors to sing to a young man who had spent his life desperately wishing to be normal. The graciousness of my fellow ASNE members overwhelmed Jason. He cried happy tears. I welled up.

As I’ve reflected all day on Jason’s 32nd birthday and that glorious salute,  I have also been forced to reflect on my fellow ASNE members gathering in San Diego today for this year’s convention. I am not attending because my ankle continues to recuperate and I feel guilty about my absence.  

It is a much different gathering in 2011 than it was in 2001. That fact is making me well up again. The number may have increased since two weeks ago, but at that time I was told 142 people were registered for this convention. The financial noose I described a year ago when there were only 198 attendees has drawn even tighter.

That’s more the size of a large, local Rotary meeting than the size of a major meeting of important news leaders. While the news industry shrinks, its traditional organizations do too. APME had a convention small enough to be held at the Poynter Institute last fall. The future of Unity is being vigorously debated.  AASFE has broadened its mandate to include reporters and is now known as the Society of Features Journalists in an attempt to serve a broader constituency. Unsurprisingly, the Online News Association continues to grow. 

Some very tough decisions are going to have to be made this week about the future of ASNE. With the low convention attendance the budget is going to take another huge hit. Downsizing is inevitable. A significant refocusing of the organization’s mission is required.

It is my fervent prayer nobody making these difficult decisions blinks. I will argue only a handful of people have a greater emotional attachment to ASNE than I do. Despite that attachment, or perhaps because of it, I am convinced it is time to blow ASNE up. It is time forge a dramatic new direction built on the future, not the past.

ESPN Radio host Colin Cowherd often talks about how “life must be lived through the windshield, not the rear-view mirror.” For organizations like ASNE the past was sensational and rewarding, just like the newspaper industry. The newspaper industry needs to be fundamentally rethought and so does ASNE.

Romanticism must not get in the way of either process.   

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Arizona Republic gets an A+ for reporting, B for its editorial and an F for publisher’s conflict

I have just read every mesmerizing word of The Arizona Republic’s coverage of the Fiesta Bowl scandal in the printed newspaper. About five pages of space were dedicated to covering a Fiesta Bowl internal report of the scandal which was triggered by a Republic investigation written by Craig Harris.

Harris recently won the first Toner Prize for his reporting on Arizona pensions, but his revelations in late 2009 about illegal political contributions by The Fiesta Bowl started a snowball that yesterday brought down the Fiesta Bowl CEO, John Junker and threatens a Phoenix-area institution.

The Republic’s Tuesday coverage, written largely by Harris and Dennis Wagner  did a great job of summarizing one of the most damaging internal investigations I have ever seen with all its reports of excess, personal entitlement and corruption of big-time football. The Republic also painfully recorded the Fiesta Bowl’s attempted cover-up, the bowl’s repeated denials of the first Republic story and the bowl’s ham-handed attempts at a whitewash investigation. 

From now on, when I teach my ethics students that people in power lie to reporters and do it repeatedly, this Fiesta Bowl case will be my case study. You will read this part of the Republic package and come away stunned at the duplicity of bowl executives and others. These people did not corrupt the Fiesta Bowl and college sports only to walk away politely. They engineered a damaging cover-up, a scandalous bogus investigation which will likely take down one of the most respected Republican politicians in the state, Grant Woods, all while telling reporters this was a bogus story.

Harris, his fellow reporters and the Republic should be deeply proud of the initial investigation, their ability to stand strong when most people in power labeled it lies and for their outstanding reporting Wednesday morning of this sordid affair.

The editorial board took a respectable stab at setting the community agenda in the wake of this jarring scandal, but for me their editorial  came off as more of a prayer that despite all the Fiesta Bowl’s sins it should remain a BCS bowl.

The lead of the editorial nailed the situation when it said, “It was a game the belonged to the Valley of the Sun. Not to them.” That certainly captured the offensiveness of the bowl executive’s excesses but for me the editorial did not capture or condemn the long-term culture that has obviously cultivated these abuses.

The editorial did ask the question: How far did the rot spread? But for me this day-after editorial needed to call for criminal investigations and punishment of everybody involved in the abuse and its cover-up. I would have found an editorial which admitted the bowl may lose its BCS designation but vowed this kind of corruption cannot define the Valley, far more credible.

I think the editorial treated people like State Senate President Russell Pearce gently. It pointed out that Pearce received $12,000 in free tickets from the Bowl CEO but never suggested what should result from that.

This is the fellow who earlier this year said,"We’ve become this entitlement mentality, a welfare state." The Republic editorial page needs to highlight the hypocrisy of a guy railing against entitlements acting like he’s entitled to $12,000 worth of free tickets.

As the headline above says, the Republic reporters deserve an A+, the editorial board gets a solid B, but the publisher of the Republic, John Zidich gets a F for an outrageous conflict of interest. Zidich is on the executive committee board of the Fiesta Bowl.

One prominent Arizona blogger blasted Zidich and even alleges the Junker took a fall because of Zidich’s involvemblent on the executive committee. I disagree with that. Junker took a fall because he thought he was “entitled” but Zidich’s involvement is a profound embarrassment.

His attempt at transparency in Wednesday’s paper is incredibly weak. He said:

"When I decided to go on the executive committee in 2010, I did it for one reason. That was to make sure that what we were hearing about in the community, and on the pages of our newspaper, about possible problems, was dealt with with completeness and transparency.

"I realize in my position that there could be an appearance of conflict between coverage and my involvement, but quite frankly this bowl means too much to the community. (I wanted to) make sure that whatever its future is, is a bright one. The only way to do that is to be involved."

It must be noted I just lifted that quote from The Espresso Pundit because at 12:38 p.m Tuesday I have scoured the online version of the Republic story and I cannot find the Zidich statement that appears in the morning newspaper. It appears (emphasis on appears) it has been removed from the story. So much for completeness and transparency. That may well be a sign someone is reconsidering Zidich’s comments. 

Zidich has committed a gigantic sin even if he claims in the report that he distanced himself from the story which he did on page 71 of the report I found online.

I can find no direct evidence that Zidich’s involvement affected the Republic story. On its face the coverage seems very aggressive, but Zidich’s involvement has to make the public wonder if they are getting a sanitized version. And that doesn’t even mention the way the staff has to be looking over its shoulder.

In my ethics class I constantly rail against the “my heart is pure as driven snow” argument. I may think I can’t be unduly influenced but I don’t get to decide what is a conflict. If it appears to others there is a conflict, there is. Zidich’s heart may well be a pure as the driven snow, but that is never the test.

John Zidich should quit the Executive Committee of the Fiesta Bowl today or quit The Republic. When the Fiesta Bowl board  was an important Valley booster of a great event, his involvement should have been questioned. Now that the Fiesta Bowl is mired in a corruption scandal that is going to play out publicly and painfully, he cannot hold both jobs.

I would like to think Zidich’s bosses at Gannett are taking a strong stand today on his blatant conflict of interest, but after reading of the appointment of a notorious political boss to the editorial board of Gannett’s New Jersey Courier Post that is probably wishful thinking.

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Journalism education and AEJMC have to step up to show students how they can survive

At 11:43 Tuesday morning I walked out of an energizing, challenging and crucial encounter with the students of my Business and Future of Journalism class.

The inevitable question I face every semester finally came up. Debating the answer to that question pleasantly hijacked the 75-minute class. THE question was a few weeks late this year, but I always know it’s coming.

It goes something like this: “You’ve convinced us that mainstream media is in dire trouble, and other professors tell us how bad things are out in the workplace, how can you remain so positive about OUR future as journalists?”

As I always do I used the plaintive question as a class summary. I talked about the Schumpeterian moment that destroys as much as it creates.  I cautioned if students expect to go into the world in which I worked they are going to be profoundly disappointed.  To quote Ken Doctor, in his book Newsonomics  “the old news world is gone, get over it!”

I also told the students that, while corporate journalism is under assault, journalism itself is thriving. I drew several circles. One signaled the  TV universe and another illustrated the newspaper universe. Then I drew smaller circles inside each of those to demonstrate that both employment universes have gotten a lot smaller. I encircled those shrunken circles with a giant circle to illustrate the ever-growing  news universe I am convinced will offer these students new rewarding jobs if they are properly equipped with new media skills.

I waxed about the importance of entrepreneurialism, innovation and invention.  I exhorted the students to combine those skills with journalistic skills to create an exciting news world we can’t see right now.  

One particularly impassioned traditionalist was not excited by my vision. She made the valid point that she wanted with all her heart to be a traditional newspaper person who did responsible, important reporting. She said she’d do it for peanuts if she had do. 

“God love you,” I shouted. I am convinced there will be a place for the highly competitive determined reporter who loves the traditional craft, but it’s going to be a much harder slog. I argue that traditional journalism values can be maintained and students will find a bright, lucrative future if they fully invest in being a part of inventing new journalism models. I admitted that does require a leap of faith many traditionalists find tough to swallow.

I left the class exhilarated.  I didn’t convince everybody but I felt I had opened some eyes and at least slightly increased student optimism about the future.

At 11:48 Tuesday morning I sat down at my computer still buzzing from my engaging dialogue.  You could have violently swung a wet towel at my head and I wouldn’t have been more shocked than I was by what I read in my emails.

Someone had sent me this link to the AEJMC election site with the vice-presidential candidate platforms for the upcoming election. I carefully read the statements from the people who want to lead AEJMC. I urge you to do the same but I warn you the shock could be damaging to your emotional health.  It was to mine.

The statements run in the neighborhood of 1000 words.  All educators and all journalists who believe there is great change afoot should read them carefully, but I am going to provide a cheat sheet.

The statements are phenomenally inward focused and process oriented.  Business experts will tell you whenever an organization cannot look outward  and beyond itself, decay has settled in deep. More surprising  though are the words I don’t think you will find. 

You may be more eagle-eyed than I am, but I am quite sure you will not find words like  “innovation,” “entrepreneurship,” “partnership” or “future” used in any permutation.

Shockingly, there are two other words I predict you will be unable to find: “students” and “news.” You know: the customer and the product!

I had just battled my rear end off to convince students there is an exciting, positive future awaiting them in the real world and suddenly I was reading the words of educators who want to lead AEJMC, offering prose that would have been jarring and out of date in 1985.

I write a lot about how the newspaper and television news industry need to innovate and radicalize. Stunningly, if these candidate statements are any guide, journalism education makes the news industry look like a bastion of forward thought. Accuse me of being a romantic if you must, but I think educators should be leading, not looking in the rear-view mirror.

It may be obliviousness or it may be denial, but educators need to get over whatever grief they feel about the loss of yesterday. Journalism education needs to quickly grasp the fact  that light at the end of the tunnel is a train. Unless we switch tracks quickly the collision is going to be destructive to journalism schools and to the future of journalism education.

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That loss of control that hit mainstream media is now the Meta story we have to cover better

Charles Krauthammer on Sunday boldly credited the Bush doctrine for the tumult in the Mideast.  Krauthammer argued, “ the administration is rushing to keep up with the new dispensation, repeating the fundamental tenet of the Bush Doctrine that Arabs are no exception to the universal thirst for dignity and freedom.”

I am no Charles Krauthammer when it comes to bona fides or knowledge of the Bush doctrine or foreign affairs, but I think the pundit is missing the “meta story” in the same way critics and correspondents are missing the “meta story” behind WikiLeaks, the Wisconsin protests,  the rolling wave of Mideast protests and even the battle for control in the Catholic Church.

The first thing I teach my students in Business and Future of Journalism is that the days of our school’s namesake, Walter Cronkite, are fond memories. The days when audiences got their news almost exclusively from Cronkite, Huntley-Brinkley and a regional metro newspaper like my Minneapolis Star Tribune have gone the way of that banged up old Olivetti typewriter I used to lug around.

Today people are gathering news from big news organizations, but also Twitter, Facebook and scores of specialty news sites of which many mainstream journalists have never even heard. Ken Doctor in his Newsonomics book writes: “In the age of Darwinian content, you are your own editor.” Doctors says we have become our own gatekeepers and adds, “We don’t so much get the news, as the news gets to us. “

I call that the news ether. It’s real and pervasive.

Jeff Jarvis in his book What Would Google Do?, makes two compelling points that describe the current condition of journalism and American business. “Customers are now in charge. They can be heard around the globe and have a huge impact on giant institutions in an instant.” His next bullet point is this: “People can find each other anywhere and coalesce around you—or against you.”

I am thinking Hosni Mubarak and Moammar Gadhafi would nod yes to that like  runaway bobble head dolls!  

At least Julian Assange believes there is profound evidence that the documents released by WikiLeaks lit the match to the Mideast uprisings. This Wired article argues that bad dictators are the actual cause of the revolution but that Twitter has been a crucial tool in fueling the incredible spread of tumult across the region. No matter what your freedom of press position is on Wikileaks it is definitely as much a product of our citizen-controlled Digital Age as Twitter.

The dictators who had held tight rein on their citizens for decades watched their control evaporate in days and now the Digital Revolution is the new dictator. Jarvis first exposed me to the idea that it is customers who are in control. As we watch international events citizens are in control now.

Just as the media once decided who would watch and read what news when, institutions and leaders have long attempted to control what citizens will know and when they will know it.

Control is essential for those who have it and it’s a dangerous thing to lose, but once the genie slips out of the bottle, once freedom and control passes to the citizens and away from the institutions, nobody can predict the results.

This loss of control by institutions to “customers,” “constituents” and “believers” is the”meta story” ripping through our global society right now.

You can see it in Wisconsin where Governor Scott Walker was apparently convinced he was doing the people’s will, but when he allegedly overreached the Wisconsin electorate yelled back quickly and assertively. 

You can see it in the Catholic Church in Phoenix where the rumblings against Bishop Thomas Olmsted’s controlling decision to remove the “Catholic” designation from St. Joseph Hospital has a lot of moderate to liberal Catholics rolling their eyes.  There is simply no question this case is about control. This quote proves that. "There cannot be a tie in this debate," Olmsted wrote. "Until this point in time, you have not acknowledged my authority to settle this question." This blog post indicates this is a burgeoning issue for Catholic hospitals.

I don’t mean to imply I’ve discovered this issue. The Economist seems to appreciate the Meta Story. This rather philosophical story about religion makes a similar point and so does this one.

The crucial point is that while most intelligent people have a sense that institutions are losing control, it is a meta story that needs to permeate journalistic coverage of just about everything from business to media to leadership to followership.

Perceptive reporters will chronicle that loss of institutional control and what it means for audiences.

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